I have sent messages daily for the last five days, finally received an email with a lost bag claim number, no apology, no recourse, the email said I could text to ask about reimbursement.to the number I already texted with no response. As I began to inventory the lost items my panic, frustration and nausea grew.so dumb to have checked my passport, a leather purse, new sandals, all my nice new summer clothes, my bathing suit, all my skincare products, my expensive running shoes, it would cost over $1000 to replace these lost items, money I don’t have. WHAT? I paid to check this bag and they lost it after an hour long flight and now I can’t contact anyone to find it. I sent en email and text only to receive an automatic reply to please allow up to TWO WEEKS for a response. I would never have flown an airline that doesn’t provide customer service by phone had I known.
My options to locate my bag were text, email or Facebook messenger (seriously). That’s right, they do not speak to their passengers by phone. There is no one at a ticket counter, no one in baggage claim, NO ONE TO CALL. I spent over an hour in Phoenix baggage claim and my suitcase never showed up. The actual flight was fine, on time, very clean new plane, no bells and whistles but I didn’t expect any, even though I paid $200 for a one way ticket including paying for my checked bag. I have flown on Allegiant many times between Provo and Phoenix for work, but no flight was available on my desired day of travel so I decided to give them a try. I saw a poster for Breeze in the Provo airport. This is the worst airline experience I’ve ever had. Provo airport is only Allegent and this joke… AVOID at all cost. I JUST drove 11 hours to HB because of this piece of shit airline.įUCK Breeze Airways. I’m a Consultant and cannot use sketchy airlines who miss or drop flights. They are not cheap it was $528 for my round trip. They had NO flight and just wanted to give me credit for another flight with this garbage Airline. I had to fill out a form to request my money back. Tons of cancelled flights NO CUSTOMER service. And takes HOURS to respond.ĪLL flights are NON refundable. They only communicate thru text or facebook messenger. The two numbers to talk to a live person goes to India where they hang up on you or tell you they don’t cover Breeze. Had to send a text and wait over an hour for a response. I frantically called to get some confirmation that a flight will happen. Waited 20 minutes until boarding time to send a text to us that we were delayed 5 hours because they had no crew. r/California /r/losangeles /r/Anaheim /r/Fullerton /r/HuntingtonBeach /r/InlandEmpire /r/irvine /r/lahabra /r/longbeach /r/NewportBeach /r/SanClemente /r/Tustin SchoolsĬSUF CSULB UCI UCR Chapman SaddleBack OCC Otherĭisneyland OCParents ThemePark jobsinOC OCBeer OCTrees SoCalR4R OC Classified SocalHikingīooked a flight roundtrip from Provo to Santa Ana with Breeze. Moderators reserve the right to remove posts and comments based on automatic filtering, and may choose to educate the user on proper posting procedure.
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